Fintech Claim Refund
Refund process

How the refund process works

A clear, step-by-step legal process for claims involving crypto, forex, CFDs, indices and stocks.

CryptoForexCFDIndicesStocks
  1. Step 01

    Create an account

    Register securely with your email to access your personal client area.

  2. Step 02

    Open a case

    Start a new case from your dashboard in a few clicks.

  3. Step 03

    Describe your experience

    Tell us what happened: platform, dates, amounts and how you were contacted.

  4. Step 04

    Upload documentation

    Provide transaction records, statements, screenshots and correspondence.

  5. Step 05

    Case review and fees

    Our legal team reviews your case and gives you a written fee quote before any work begins.

Markets we handle

Crypto, Forex, CFDs, Indices, Stocks and other online investment products.

Important notice about fees

Our services are paid. All fees are communicated in writing before work starts, and you are free to decide whether to proceed. You can pause or withdraw your case at any time.

No law firm can guarantee the recovery of funds. Outcomes depend on the facts of each case and on third parties such as banks, exchanges and authorities.

Regulatory information

Firm reference number 967989

Companies House number 12186576

The FCA record for KeyChain FinTech (UK) Limited (FRN 967989) shows registration as a Small Payment Institution for payment services. Payment services may be used in connection with financial cases.