Institutional-Grade Operations
Manage your case
with Claim Fintech and Refund your Money
Global Refund Solutions Receive your reimbursements quickly, securely, and with complete transparency.
Services
Services
Specialised case-management workstreams designed for compliance teams and licensed professionals.
Blockchain Analysis
On-chain tracing and address clustering to build defensible investigation files.
Wallet Intelligence
Risk scoring and counterparty intelligence across major networks.
Transaction Review
Pattern analysis and anomaly detection on historical transaction data.
Asset Investigation
Structured case workflows for digital asset incidents and disputes.
Documentation Support
Evidence collation and structured report packaging for downstream processes.
Chargeback Documentation
Documentation packs that support card-network and payment-rail processes.
Platform
A single operations platform
Case files, balances, wallets, KYC and support, in one auditable workspace.
- Role-based access for analysts, support and compliance leads
- Audit trail on every change — users, balances, transactions, KYC
- Document vault with controlled retrieval for KYC and evidence
- Transparency for each client: Case / Transactions / Payment
Every change recorded — users, balances, transactions, KYC.
Analysts, support and compliance leads, separated.
Controlled retrieval for KYC and evidence.
Transparency for each client: Case / Transactions / Payment
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How the refund process works
Create an account
Register securely with your email to access your personal client area.
Open a case
Start a new case from your dashboard in a few clicks.
Describe your experience
Tell us what happened: platform, dates, amounts and how you were contacted.
Upload documentation
Provide transaction records, statements, screenshots and correspondence.
Case review and fees
Our legal team reviews your case and gives you a written fee quote before any work begins.
Frequently asked questions
Frequently asked questions
Does Fintech Claim Refund provide financial guarantees?+
No. We provide case management and documentation services. No financial outcome is implied or guaranteed.
Which networks do you analyse?+
Major public networks including Bitcoin, Ethereum and EVM-compatible chains, plus selected L2s.
Is data stored securely?+
Yes. Role-based access, encryption in transit and at rest, and a full audit trail across the platform.
Which languages are supported?+
English, German, French and Italian across the client experience.
Contact us
Contact us
Open a conversation with our case management team.
Compliance-friendly case management. No financial outcome is implied or guaranteed.